{"id":1120,"date":"2018-02-14T16:18:38","date_gmt":"2018-02-14T16:18:38","guid":{"rendered":"http:\/\/peninsula.refresh.gg\/?page_id=2"},"modified":"2020-10-15T11:47:24","modified_gmt":"2020-10-15T10:47:24","slug":"sample-page-2","status":"publish","type":"page","link":"https:\/\/matter.gg\/purple-tuesday-2020\/","title":{"rendered":"Purple Tuesday in Guernsey"},"content":{"rendered":"

Changing the Customer Experience<\/h1><\/div>
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3rd November 2020<\/h2>\n<\/div>
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We will offer awareness raising and training sessions on: Customer Service tips (including the Hidden Disability lanyard scheme), Web Accessibility and Site Accessibility.<\/p>\n<\/div><\/div><\/div>

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<\/span> What\u2019s it all about?<\/span><\/span> <\/span><\/h1><\/div>
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Purple Tuesday is an international call to action, focused on changing the customer experience for disabled people. It will involve organisations of all sizes and from all sectors taking decisive, practical actions to meet the needs of disabled customers.<\/p>\n

Purple Tuesday is about creating a step change improvement in the awareness of the value and needs of disabled customers. It is about making the customer experience accessible. Participating organisations will make public commitments (a minimum of one new activity or initiative) to ensure sustainable changes are made. For organisations, this will result in the opening up of products and services to the disability market.<\/p>\n<\/div>

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The consumer spending power of disabled people and their families worth \u00a3249 million in Guernsey (\u00a3249 billion in the UK)<\/p>\n<\/div>

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Less than 10% of businesses have a targeted plan to access this disability market.<\/p>\n<\/div>

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The Purple Pound is rising by an average of 14% per annum.<\/p>\n<\/div>

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The consumer spending power of disabled people and their familiesis worth \u00a3249 billion<\/p>\n<\/div>

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Less than 10% of businesses have a targeted plan to access this disability market.<\/p>\n<\/div>

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The Purple Pound is rising by an average of 14% per annum.<\/p>\n<\/div>

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<\/span> Get Involved<\/span><\/span> <\/span><\/h1><\/div>
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You can get involved in a number of ways:<\/h3><\/div>